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Marks & Spencer

Increasing Market Expansion

477%
Increase in ROAS
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About this case study

Industry
Retail
Market
UK
Approach
Generative Growth
Capabilities

Challenge Overcome

M&S were able to explore new channels of revenue – identifying core markets where they could invest and see profitable returns.

Approach Taken

Recognizing that their original approach was inhibiting performance, M&S partnered with Incubeta to switch up their funnel activity and explore new markets. Through this partnership M&S were able to build a tiered scoring system based on key behavioural characteristics and maximum potential of individual countries.

Value Delivered

M&S developed a range of separate strategies and approaches geared for success – delivering a 477% increase in ROAS, with maximized performance across 34 target markets.

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