Les Mills

Increasing Customer Acquisition

570%
Growth in New Customers
80%
Uplift in Brand Search
31%
Lift in Conversions
case_study_incubeta_les_mills

About Case Study

Industry
Retail
Market
APAC
Approach
Rapid Results
Capabilities

Challenge Overcome

Recognizing that their On-Demand cinematically filmed workout content offered the best opportunity to attract online audiences, Les Mills leveraged their existing content to drive brand awareness and increase conversions. Investing in new streams of revenue that aligned with digital demand, and didn’t depend on physical gym memberships.

Approach Taken

Partnering with Incubeta, Les Mills harnessed machine learning and automation to deliver personalized creatives, and generate reach across YouTube, Display and Search in 74+ markets.

Value Delivered

By harnessing machine learning, Les Mills saw a a 30% uplift in brand awareness, 80% uplift in brand search, 31% lift in conversion and a 570% increase in customer acquisition YoY. The results of these studies convinced Les Mills to scale its Video and Display strategy further, priming the brand for future success on digital platforms.

Ready to connect?

Achieve your marketing milestones.

MORE CASE STUDIES

Related Work​

case_study_incubeta_loreal_hair_bottle

Adaptive Automation

L’Oréal

Driving Personalization with AI

L’Oréal used personalization to educate their consumers and encourage brand engagement. Delivering a 10x uplift in ROAS

Adaptive Automation

Bravery Group

Transforming M&A Advisory with Agentic AI and DaaS

Bravery Group leveraged Agentic AI and DaaS via Gemini for Google Workspace to scale proprietary M&A advisory expertise and digital strategic rigor.

Generative Growth

Freedom

Freedom Australia’s Full-Funnel Strategy and Dynamic Creative

Freedom partnered with Incubeta to shift from pure lower-funnel tactics to a deliberate full-funnel strategy spanning awareness, consideration, and conversion.
Optimized by Optimole