Les Mills

Increasing Customer Acquisition

570%
Growth in New Customers
80%
Uplift in Brand Search
31%
Lift in Conversions
case_study_incubeta_les_mills

About Case Study

Industry
Retail
Market
APAC
Approach
Rapid Results
Capabilities

Challenge Overcome

Recognizing that their On-Demand cinematically filmed workout content offered the best opportunity to attract online audiences, Les Mills leveraged their existing content to drive brand awareness and increase conversions. Investing in new streams of revenue that aligned with digital demand, and didn’t depend on physical gym memberships.

Approach Taken

Partnering with Incubeta, Les Mills harnessed machine learning and automation to deliver personalized creatives, and generate reach across YouTube, Display and Search in 74+ markets.

Value Delivered

By harnessing machine learning, Les Mills saw a a 30% uplift in brand awareness, 80% uplift in brand search, 31% lift in conversion and a 570% increase in customer acquisition YoY. The results of these studies convinced Les Mills to scale its Video and Display strategy further, priming the brand for future success on digital platforms.

Ready to connect?

Achieve your marketing milestones.

MORE CASE STUDIES

Related Work​

Generative Growth

PERFETTI VAN MELLE

Global Digital Transformation

Perfetti Van Melle launched a global digital transformation, standardizing media activation to improve efficiency, consistency, and collaboration across markets.
case_study_incubeta_superdrug

Adaptive Automation

Superdrug

Delivering Incrementality with Machine Learning

Superdrug built a complete and holistic understanding of all activity – driving channel performance and delivering ROI. Overall they saw a £53.3k incremental return from total search, a 102% increase

Generative Growth

Best&Less

Building Confidence to Scale Media Profitably

Best&Less developed a measurement roadmap focused on validating media incrementality and uncovering profitable growth opportunities.
Optimized by Optimole
Global / USA
Europe — West & Central
Europe — Southern
Latin America
Africa & Middle East
Asia Pacific