Les Mills

Delivering Tangible Business Growth

570%
Growth in New Customers
111%
Increase in View Rate
61%
Increase in ROI

About Case Study

Industry
Retail
Market
APAC
Approach
Adaptive Automation, Generative Growth, Rapid Results
Capabilities

The Partnership

Over a four year partnership, Incubeta has propelled Les Mills’ business growth, transforming their marketing strategy – enabling them to outperform. By shifting from a direct response focus to a full-funnel approach, Les Mills scaled customer acquisition by over 5x, establishing themselves as a major player in the online fitness industry.

The partnership also enabled Les Mills to leverage AI to implement a localized communications strategy across 74 markets, increasing engagement through AI-driven language translation, which boosted view rates by 111%. Advanced measurement techniques further helped Les Mills overcome attribution challenges, driving a 61% increase in ROI and reinforcing the role of media in their growth strategy.

Rapid Results

Executed a full funnel activation strategy- unlocking & increasing new business growth

Adaptive Automation

Harnessed AI for global communication & excellence, delivering creative scalability & localization

Generative Growth

Delivered true channel attribution & identified new areas of opportunity for increased revenue opportunities

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Les Mills

Increasing Customer Acquisition

By harnessing machine learning, Les Mills saw a a 30% uplift in brand awareness, 80% uplift in brand search, 31% lift in conversion and a 570% increase in customer acquisition
Optimized by Optimole
Global / USA
Europe — West & Central
Europe — Southern
Latin America
Africa & Middle East
Asia Pacific