What’s the Biggest Mistake CMOs Make When Buying AI Marketing Tools?

In this video, Tim Mitchell, the VP Growth North America at Incubeta, discusses the pattern he sees across every industry Incubeta works with: CMOs chasing “shiny object” solutions instead of first understanding their actual business challenges, and he unpacks why that’s the single biggest predictor of a failed AI rollout.

Guests: Tim Mitchell, VP Growth North America at Incubeta; Jonathan Greene, EVP Americas at Incubeta, and Co-Founder of RocketSource.

Discover More Insights and Conversations

In this video below, Jonathan Greene, EVP Americas at Incubeta, explains why most AI failures aren’t technical — they’re behavioral. Organizations spent decades documenting source code but never documented how their people actually work, leaving nothing for a private AI to learn from. He breaks down knowledge bases, knowledge graphs, and Graph RAG in plain terms.

Ready to connect?

Take the first step toward smarter, more profitable marketing.

Share this post

STEP INTO OUR WORLD

Related Videos

Stay connected to the ideas, innovations, and updates shaping the world of marketing. From industry news to Incubeta’s highlights, explore how we continue doing what we do best.

04 Nov 26

The Digital Edge S2 Ep.15 | Building a Marketing Strategy for Growth with Vanessa Bolosier

In this episode of The Digital Edge, host Mark Reed-Edwards sits down with Vanessa Bolosier, the Head of Strategy at…

19 Oct 26

Don’t Just Store It – Activate Data To Unlock Growth

In this video, Elizabeth Sutton, the Global Capabilities Lead for Marketing Technology at Incubeta argues that having a data foundation…

16 Oct 26

How Has AI Changed Over the Last Year?

Sidra Iqbal, Incubeta’s Global AI Capabilities Manager, breaks down how, over the last year, AI in marketing has evolved from…

Optimized by Optimole