The Role of Emotions in Online Shopping?
Amidst economic uncertainty, consumers are tightening their purse strings and being more cautious with their spending. But, in a surprising twist, it seems that the allure of that one big-ticket item they’ve been eyeing is simply too irresistible. People are willing to splurge if the emotional reward outweighs the financial cost, leading to a focus on finding lifetime pieces with emotional value. It’s as if consumers are trying to justify their purchase to themselves, in the midst of a tough economy.